Commercial & Tech

SLA & NDA Agreements

Preparation and review of Service Level Agreements (SLAs) and Non-Disclosure Agreements (NDAs) that protect trade secrets and ensure agreed service quality.

Overview & Legal Definition

These two agreement types may appear simple, but they are often the first documents signed in any new commercial relationship — and any gap in either weakens the injured party’s position when a larger dispute later arises.

Non-Disclosure Agreements (NDAs)

  • 1A precise definition of “confidential information,” including but not limited to financial, technical, and client data.
  • 2The duration of the confidentiality obligation after the contractual relationship ends.
  • 3Accepted exceptions (such as disclosure under a court order).

Service Level Agreements (SLAs)

  • Measurable Key Performance Indicators (KPIs) and required uptime percentages.
  • Compensation or value-deduction mechanisms for failure to meet the agreed level.
  • Escalation procedures for repeated breaches.

Our Services

Drafting NDA and SLA agreements tailored to each contractual relationship.
Reviewing agreements presented by a counterparty before signing.
Legal representation in the event of breach of either agreement.

Frequently Asked Questions

Our Standards

Licensed Firm

Formally licensed by the Ministry of Justice under License No. 48189.

Banking Pedigree

Led by a former Vice President of Riyad Bank's Legal & Compliance division.

PDPL Compliance

Full alignment with Saudi Personal Data Protection Law regarding communications.

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